Maggie,aprofessionalwomeninher30s,isinthesleepingcompartmentofanovernighttraintoSydney.Maggieisaworkaholicwhodrownsherlonelinessinabusyworld.Unabletorelax,shepullsoutherlaptop.Butonthisnight,Maggie'slifestyleofextremeorderandisolationisdisruptedwhena14-year-oldAlbaniangirlsilentlydemandsherseatandMaggieisforcedtotravelbackwards.ThenextmorningasMaggieanxiouslypreparestomeetherestrangedmother,Ramona,sheisdisturbedtorealizethatthegirl,Azra,isfollowingher.ToRamona'sincredulity,MaggieinvitesthestrangerhomeandthereAzrabeginstorevealadeepsecret.Ramona'sworldofquietsuburbia,wherenoveltyletterboxesfronttheneatyards,isanunlikelysceneforaclashoflanguage,cultureandfamilyturmoil.ButasAzrarevealssheisarefugeefromKosovo,thefragilewallsofsuburbanfamiliaritybegintocrack.