After a contractor disappears from the upper floors of a century's old building, strange occurrences begin affecting the people - and the food - at the upscale restaurant on the first floor. Stories and theories are passed around with the signs pointing to supernatural play, but the Busy Bistro's staff have been warned not to use words like 'ghost' and 'haunted'. Even as a tormented former employee returns to find closure from his past with the restaurant, denial reigns supreme among those in charge. It's not until a disastrous dinner service that the haunt is confronted and the pompous owner, his cold-hearted manager, a chef, a madman and a pair of twins deal with the horror on Hampshire Street.